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How To Make A Claim To make a claim under this Limited Warranty, the Original Purchaser must notify the Company by submitting an Installed Guest Complaint Form (the “Form"). A copy of the Form can be obtained either online at BOESARES.com or directly from your nearest ern home improvement store. The Original Purchaser must also submit a copy of the original proof of purchase that includes the date of purchase of the Product claimed to be defective along with photographs showing the claimed defect(s). The completed Form along with the copy of the original proof of purchase and photographs shall be mailed to: Menards Guest Services 5101 Menard Drive Eau Claire, WI 54703 The company shall then promptly inspect, by means of the photographs supplied by the Original Purchaser, the claimed defect(s) and shall notify the Original Purchaser of its decision in writing. If the inspection does disclose a defect covered by this Limited Warranty, the Company shall provide the Original Purchaser with the Replacement Product. The Original Purchaser, at his or her own expense, will be required to return the defective Product when picking up the Replacement Product from the Games: home improvement store of his or her choice. Dispute Resolution Any controversies or claims arising out of or relating to this Limited Warranty, or the breach thereof, shall be settled by binding arbitration administered by the American Arbitration Association under its applicable Consumer or Commercial Arbitration Rules. The arbitration proceeding shall be held in Eau Claire, Wisconsin. Factory Integrated Undermount Sinks A small shadowing or halo effect may be visible around the outside of a factory installed undermount sink in laminate. This halo is not a defect, but rather an inherent trait of the installation. This ring may be most noticeable on darker and matte colors of laminate, but will not affect the performance of the countertop. Grain Direction Due to the unique patterns in laminate, seams may not always match in pattern or grain. Patterns with larger repeats will create variances within the countertop where they meet on joints and miters. In addition, pattern may vary from piece to piece within an order. Seamless corners have a maximum sheet size of 60"; any size over this will require a field seam. Some of the more common grain direction mismatches are shown below. In these instances, it is recommended to use a non-directional pattern, with smaller repeats for these applications. Examples p | rE + ain Directiont ee ——— Grain Direction L] res) ste"
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